FAQ
Frequently Ask Questions
Common Questions
Most Popular Questions
What’s the minimum order quantity?
Just 1 piece. We support small-batch and sample-friendly ordering.
Can I customize color, length, or structure?
Yes. We offer full customization including length, color, texture, and method (e.g., tape-in, hand-tied, clip-in).
How long is production time?
Typically 5–10 business days depending on the complexity and quantity.
Do you provide samples?
Absolutely. We recommend starting with a sample to test quality and fit.
What kind of hair do you use?
We use 100% Remy human hair—ethically sourced and salon-grade.
What’s your after-sales policy?
We provide responsive after-sales support including adjustments, feedback handling, and reorders.
Do you ship internationally?
Yes, we ship worldwide via express services like DHL, FedEx, or EMS.
What payment methods do you accept?
We accept PayPal, T/T (bank transfer), Western Union, and other secure methods.
Do you still have any questions? Send us a message.
Still Have Questions? Let’s Talk.
Whether it’s about pricing, product matching, or your first custom order—we’re here to help. Send us a message and get a response within 24 hours.
